Privacy Policy

Information We Collect

Contact Inquiries

When you use our contact form, we collect the name, email address, message, and optional attachments you submit. We also receive information you voluntarily provide when contacting us by telephone or email.

Employment Applications

When you apply through our website, we collect your first and last name, email address, telephone number, position of interest, credentials and experience, resume, referral source, and text-message preferences.

Please submit only information relevant to your inquiry or application. Do not submit Social Security numbers, bank account details, medical records, or other sensitive information through general website forms or ordinary email. Contact us to arrange an appropriate way to share sensitive information.

Website Usage and Cookies

Our website may process technical information, such as IP addresses, browser and device information, pages visited, and access times, through hosting services, cookies, or similar technologies.

You can manage cookies through your browser settings. Blocking certain cookies may affect website functionality. Browser settings do not necessarily prevent all technical information from being collected.

How We Use Information

We use information to:

• Respond to inquiries about our organization and services.
• Review employment applications and communicate with applicants.
• Coordinate service inquiries and next steps.
• Send application or service-related text messages when you have provided appropriate consent.
• Operate, maintain, and protect our website and communications.
• Maintain necessary records and meet applicable legal obligations.

Submitting an inquiry does not enroll you in services. Submitting an application does not guarantee employment.

Information Sharing

We may share information with service providers supporting website hosting, application processing, information storage, and communications, as needed for those functions and subject to applicable privacy requirements.

We may also disclose information when required or permitted by law, including in response to valid legal process or to address fraud, security threats, or safety concerns.

Any disclosure involving health or service records must comply with the confidentiality requirements applicable to those records. Website use does not constitute authorization to disclose protected health information.

Any transfer of information in connection with a merger, acquisition, or organizational change must comply with applicable law and existing privacy commitments.

Text Message Communications

Our employment application provides an optional choice to receive text updates about your application. If you separately consent to service-related text messages, we may also send messages for the purposes described when you enroll.

Messages may recur, and frequency varies. Message and data rates may apply.

Text-message consent is optional and is not a condition of applying for employment or receiving services. Reply STOP to opt out or HELP for assistance. You may also contact us to request help or withdraw consent. We honor other reasonable requests to stop messages as required by applicable law.

We do not share mobile information with third parties or affiliates for their marketing or promotional purposes. Text-message opt-in information and consent are not shared for third-party marketing. Providers assisting with message delivery may process information as necessary to support the messaging service, subject to applicable protections.

Do not use text messages for emergencies or to send sensitive health information.

Health and Service Information

Information collected while providing developmental disability services is governed by applicable confidentiality laws, including HIPAA where applicable.

Service records may include information needed to coordinate support, document activities of daily living, maintain shift reports, address incidents, and meet funding or regulatory requirements. Access and disclosure must be limited to authorized persons and purposes permitted by law.

This website Privacy Policy is not a HIPAA Notice of Privacy Practices. Where required, that separate notice describes how protected health information may be used and disclosed, your rights, and our legal responsibilities. Contact our Privacy Officer for information about the notice applicable to your services.

Retention and Security

We retain information as reasonably necessary for the purposes described in this policy, applicable recordkeeping requirements, and legal obligations. Retention periods may differ for website inquiries, employment applications, and service records.

We use administrative, technical, and physical safeguards appropriate to the information we handle and applicable legal requirements. No internet transmission or storage system can be guaranteed completely secure. We provide notices of security incidents when required by law.

Your Choices and Requests

You may contact us to request access to, correction of, or deletion of personal information. We evaluate requests under applicable law and may need to verify your identity or authority to act for another person.

Some information must be retained because of legal, regulatory, or service-record requirements. Rights concerning protected health information are governed by applicable law and the relevant Notice of Privacy Practices.

You may decline optional text messages or withdraw your consent without withdrawing an employment application or ending services.

Children’s Privacy

Our website forms are intended for adults making inquiries or applying for employment. Parents, guardians, and other authorized representatives should contact us regarding services for children.

Please contact us if you believe a child under 13 has submitted personal information directly through the website so we can review and address the submission under applicable law.

External Websites

Links to third-party websites are provided for convenience. Those websites have their own privacy practices, which you should review before submitting information.

Policy Updates

We may update this policy and will post the revised version with its effective date. We provide additional notice or obtain consent when required by law. Posting a revised policy does not itself authorize new uses of previously collected information that require consent.

Contact Us

For privacy questions, requests, or complaints, contact:

Please do not include sensitive health or financial information in ordinary email.